Shipping Policy

Effective Date: April 2, 2025

Thank you for shopping with Molly’s Beauty Supplies & More! We are committed to providing you with the best shopping experience and ensuring your orders are delivered in a timely and efficient manner. Please read our shipping policy for detailed information about shipping times, fees, and procedures.

1. Shipping Locations

We currently offer shipping to all U.S. states and territories. We do not offer international shipping at this time. If you are located outside the U.S. and would like to inquire about shipping, please contact us at contact@mollysbeautysupply352.com.

2. Processing Time

Order Processing Time: All orders are typically processed within 1-3 business days from the time the order is placed. Orders are not processed on weekends or holidays.
Shipping Time: Once your order has been processed, it will be shipped according to the selected shipping method. Shipping times vary based on your location and the carrier used.

3. Shipping Methods and Rates

We offer various shipping methods to meet your needs, and the shipping fees will be calculated at checkout based on the delivery address and order size. Shipping options may include:

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Overnight Shipping: Next business day delivery.

Shipping Rates: Shipping rates are calculated based on the total weight of your order and your delivery location. Shipping fees will be displayed at checkout before you complete your purchase.

4. Order Confirmation and Tracking

Order Confirmation: After placing an order, you will receive an email confirming your purchase. Please review the details of your order to ensure everything is correct.
Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the progress of your shipment.

5. Shipping Delays

While we strive to ensure timely delivery, shipping carriers may experience delays that are outside of our control. Factors such as weather, holidays, or unforeseen circumstances may cause delays. We recommend monitoring your tracking information for the latest updates.

In the case of significant delays, please contact us at contact@mollysbeautysupply352.com, and we will do our best to assist you.

6. Shipping to P.O. Boxes and APO/FPO Addresses

We do offer shipping to P.O. Boxes and APO/FPO addresses, but please note that delivery times may vary, and certain shipping methods may not be available for these addresses.

7. Lost or Damaged Shipments

Lost Shipments: If your package is lost in transit, please contact us immediately. We will help track your order and work with the carrier to resolve the issue.
Damaged Shipments: If your order arrives damaged, please contact us within 7 days of receiving your package. Provide us with photographs of the damaged items, and we will arrange for a replacement or refund.

8. Order Changes or Cancellations

Once an order has been processed and shipped, it cannot be modified or canceled. If you need to make changes to your order, please contact us immediately after placing it. We will do our best to accommodate any changes before the order is processed.

9. Returns and Exchanges

For information regarding returns, please refer to our Return & Refund Policy. Due to health and hygiene reasons, wigs, extensions, and beauty products are non-returnable once opened, but if you receive a damaged or incorrect item, we will offer a replacement or refund.

10. Contact Us

If you have any questions about our shipping policies or need assistance with your order, please don’t hesitate to reach out to our customer service team at:

Email: contact@mollysbeautysupply352.com